Information technology and the first-line manager's dilemma: Lessons from an ethnographic study

نویسندگان

  • Riitta Hekkala
  • Cathy Urquhart
  • Netta Iivari
چکیده

This interpretive grounded theory study describes and analyses major power issues in a Scandinavian inter-organisational IS project which spanned four organisations, two suppliers, one national organisation and a research organisation. The paper explores different dimensions of power that emerged during the project – sources of power, power as resistance, reasons for the power struggle, and power as exercised, We conclude that, while power issues in ISD projects are by no means a new phenomenon, these power issues were exacerbated in this IOIS project due to the project governance structures necessary to coordinate several organisations.,

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تاریخ انتشار 2013